Account Manager

Job Title:  Account Manager

 Company Overview:  

AlphaGraphics on Palo Verde is a locally owned and operated printing, signs, design and marketing solutions provider.  With a focus on efficiency and customer satisfaction, we pride ourselves on delivering exceptional customer service and meeting our clients’ printing needs.  We are a team-oriented environment.

We are seeking a dynamic and results-driven Account Manager to join our team.  You will be responsible for managing a portfolio of clients and taking incoming calls from perspective new clients.  You will be primarily responsible for managing print, signs, design and marketing projects from estimating through completion.  This position requires communicating with customers, other staff members, suppliers, and vendors on a day-to-day basis independently.

 Responsibilities:

Assisting clients with print, sign, mailing and marketing options by prepare accurate estimates for projects based on client specifications

Processing email, phone, web orders and approved estimates moving them along in the production process. 

Meeting with any walk-in clients on an as needed basis

Responding to clients and staff members via phone and email

Answering and routing phone calls

Assisting clients with print, sign, mailing and marketing options

Identify and pursue cross-sell/up-sell opportunities

Manage and cultivate relationships with a portfolio of clients serving as primary point of contact

 
Expectations/Qualifications:

Excellent communication skills (both written and verbal)

The ability to work quickly, efficiently and accurately

The desire and ability to sell a full range of products and solutions

A desire to meet the customers needs to the best of your ability

Able to work independently and as part of a team

Problem solving and solutions oriented

Pleasant and professional demeanor

Relationship and Consultative Sales experience

Ability to maintain and establish effective contact relationships

Familiarity with standard computer software programs

Ability to learn new software as necessary

Print and/or Design experience a plus

Valid drivers license and reliable transportation

 What we offer:

Competitive wage based on experience

Paid Time Off

Ongoing training and development opportunities

Positive and collaborative work environment 

 

Join our team and help us continue to deliver exceptional solutions to our valued clients!  If you are a motivated self-starter with a passion for sales and customer service, we want to hear from you.  Apply now by submitting your resume detailing your experience.